Estimate Request

You can choose what suits you: get a quick private repair estimate, or start an insurance claim,it's completely up to you.

Use our simple online form to describe the damage and upload photos. A BYD Approved Repairer will review your submission and confirm whether an in-person inspection is needed or if they can provide a repair estimate from the information you've shared. This helps speed up the process, so you can get back on the road sooner.

Let's begin

Safety First!

If you are at the scene of the accident please ensure you are at a safe distance and not in the way of moving traffic, if you are unable to take the correct photo, please do not put yourself at risk.

If your vehicle is immobile and you require emergency recovery from the side of the road, please call us on 01933 823246 and we will take your notification over the phone.

Use your Mobile

Simply scan the QR code to complete the repair notification on your mobile.

Why use BYD Accident Assist?

Support when you need it most.

Repair Progression

Always Informed

Check the progress of your repair anytime 24/7, 365 days a year. Our hub's built-in intelligence shows only the updates and options that are relevant to your repair stage, so you always know what happens next.

Our Repairers

You're in Safe Hands

Your vehicle is repaired by Vizion's network of quality repairers to the highest possible standard. This helps get you back on the road quickly and, most importantly, safely.

Repair Guarantee

Lifetime Assurance

The Vizion Lifetime Guarantee reflects our commitment to customers and our confidence in the quality control and workmanship delivered by our repairer network.