Has your BYD been damaged?

Start here. Tell us about the damage and we will help you take the next step towards an approved repair.

Call 0333 051 0814 Request an online estimate

What to do next

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Tell us about the damage

Call BYD Accident Assist or complete our online estimate form. If it is safe to do so, you can upload photographs to help us understand the damage.

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Choose an approved repairer

Select a convenient repair centre from the nationwide BYD Approved Repairer network.

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Stay informed

Once your repair is registered, use your online Repair Hub to view key updates and see what happens next.

Why choose a BYD Approved Repairer?

Choosing an approved repairer gives your BYD access to the specialist knowledge, equipment and repair information required for today's advanced vehicles.

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Specialist BYD knowledge

Qualified technicians with knowledge of BYD vehicles and their technology.

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Approved repair standards

Repairs completed using authorised methods and appropriate equipment.

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Genuine BYD parts

Genuine BYD parts used where required to support correct fit, quality and performance.

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Nationwide support

Access to a nationwide network of BYD Approved Repairers.

BYD Accident Assist is an accident repair support service and is not an insurance product. It does not replace your motor insurance policy or your obligation to notify your insurer.