Not to be confused with your Claim Reference, your Repair Reference can be found on the email or SMS that is sent to invite you to book or view updates on your repair via the Repair Portal.
It would be advisable to make a note of this number, as this reference is unique to your repair and can be used to access your repair details throughout the repair journey.
Did you know the fastest way to solve most issues is online. Read our FAQs.
Times can vary depending on the level of damage, parts availability, and repair complexity.
Contact our handlers who can support you through your repair process.
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